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info@aleratec.com

Aleratec designs, develops and manufactures high-performance products acclaimed for their reliability and ease of use. Beginning in 2000, California-based Aleratec has met the needs of professionals in education, government and corporate markets with a diverse product line that includes professional-grade portable device management (PDM) charge/sync products for tablets and other mobile devices, duplicators for hard disk drives, USB Flash Drives, and DVD/CD Discs as well as shredders, disc repair and related accessories.

In the consumer marketplace, Aleratec CP, a division of Aleratec, is an innovative manufacturer of consumer products spanning a diverse range of categories. Our engineering and product development teams understand the modern technology and comfort driven lifestyle and are dedicated to creating inventive products through listening to customers. Aleratec products are sold globally by the largest and most respected retailers in the world, and our continued success relies on a dedication to quality products backed by superior customer service. We put our customers’ needs first and strive to set new standards on quality and value.

Aleratec, Inc. is headquartered at 9851 Owensmouth Avenue, Chatsworth, CA 91311. E-mail us at sales@aleratec.com or info@aleratec.com. Toll Free Phone: 1-866-88-ALERATEC(1-866-882-5372), Phone: 1-818-678-6900, or FAX: 1-818-678-0486. For information about investor relations, please email us at ir@aleratec.com or call 1-818-678-6900.



Privacy Statement

This is the Internet site of:
Aleratec Inc.
9851 Owensmouth Avenue
Chatsworth, CA 91311
E-mail info@Aleratec.com
Telephone 1.866.882.5372
Fax 1.818.678.0486

Your privacy is very important to us. Your trust is one key to our ongoing success. Any information we collect is used to deliver products accurately, affect funds transfers, to maintain the highest level of customer service, and to inform you of new products and valuable information that may interest you.

Regarding this website, any information you share with Aleratec is kept in confidence. Our Internet site is designed to be a service to you. In order to provide you with the best products, excellent information and quality customer service we record certain information from your visit to our site. We record your Internet Service Provider's domain name, information indicating which site pages you viewed, the address of the site you came from before visiting our site, and any search terms you used to find our site. This information is used to improve our site. When we know what people search for the most often, we can work to improve these pages with additional information and products that you find interesting.

We also record your e-mail address if you chose to communicate with us via e-mail. And, should we offer an on-line survey, we will record any information you provide us in that survey. Aleratec uses an "opt-in" e-mail policy regarding your e-mail address. If you choose to, we will contact you periodically with in-depth information on new product announcements and special offers.

If you do not want to receive e-mail from us in the future, please let us know by sending us a message via e-mail at info@Aleratec.com We occasionally share portions of our mailing lists with carefully screened companies that offer products and services that may interest you. If you are not interested in having your name shared, please let us know by sending us a message via e-mail at info@Aleratec.com. Be sure to include your name and postal address so we can correctly update our database.



Shopping With Aleratec Is Safe
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.



Aleratec Safe Shopping Assurance
We assure that every transaction you make at Aleratec will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at the Aleratec web site.

Assurance Details:
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Aleratec will cover the entire liability for you, up to the full $50.00. Aleratec will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at the Aleratec web site while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.



Return Policy
Refunds and/or Exchanges are honored within 14 days of invoice and may be subject to a 15% restocking fee. Products must be in new, unused condition to be eligible for refunds/exchanges, and must be returned in the original packaging and with all included materials



Warranty Policy
New Aleratec products are backed by a limited 1 year parts and labor warranty. Certified factory refurbished products are backed by a limited 90-day parts and labor warranty. Contact info@aleratec.com for more details.

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Copyright © Aleratec. All Rights Reserved. Aleratec and the Aleratec logo are registered trademarks of Aleratec, Inc. All other product names are trademarks or registered trademarks of their respective companies.