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Support

The staff at Aleratec is committed to providing you, our customer, with complete satisfaction. We assure you that we will do everything possible to meet and exceed any expectations you may have of owning our products.

Live telephone support is available Monday through Friday, during our normal business hours. Our current hours of operation are 8:00 AM to 5:00 PM, Pacific Time (GMT -08:00).

Technical Support Phone: +1 (818) 678-0484
Technical Support Fax: +1 (818) 678-0483
Technical Support E-mail: support@aleratec.com



Please click to submit a support request through our online case system (opens in a new window):





Please click to access our online Knowledge Base (opens in a new window):





Please click here to access downloads including documentation, drivers, and firmware updates for Aleratec products:




Please click here to access our “Get Satisfaction” support community:

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